Yes. You can call or send an email and we will terminate our agreement with immediate effect.
We will do our best to accommodate a special request which may include some internal window cleaning where you will have to be in. Regular external window cleaning has to be undertaken when cleaning other houses in your area.
Yes we can, interior window cleaning is generally double the price of the external.
No. We will undertake the work and then leave a card to let you know we have cleaned your windows.
No. The driveway will need to be clear of cars but we are more than happy to remove and replace all plant pots, garden furniture and other items.
Yes, we will need access to a power source so please ensure someone is at home at the time of your appointment.
Yes, Windows, Frames and Sills are included as standard on every clean.
Yes. We would need to park as near to your house as possible. If parking is problematic, it may be difficult to provide you with this service.
Yes. We do offer the traditional method using a ladder and squeegee however, the reach and wash system is safer, less intrusive, leaves the glass cleaner for longer and takes half the time. We generally charge much less to use the reach and wash method.
Yes. We brush kiln dried sand into the joints after the cleaning process has dried.
No. We would need access to an outside tap with good water pressure.
Our operatives work all year round in most weather conditions.
We will use a water brush to clean all the grime and dirt from your UPVC soffits, fascias, outsides of gutters and downpipes. Please note that this method of cleaning is highly efficient at cleaning uPVC and will remove all dirt, grime, dust and green algae etc, however, it will not remove any ‘greyness’ or discolouration which happens over time. Regular annual cleaning of the UPVC will help prevent discolouration and keep your property looking in tip top condition
This depends on where you live. If there are big trees around your house then we recommend at least once a year. If there are no trees then perhaps every two or three years.
Ideally, once a year. A regular clean will keep your property looking well loved!
Ideally, we recommend once per year to keep the areas looking clean and tidy.
Yes. Gutters become clogged with debris such as moss, leaves, weeds and grass. This affects the ability to drain the water away. If left, this can lead to a number of issues such as internal damp, damage to brickwork and rendering and can even damage the foundations.
Initially, we provide two prices, one for the initial deep clean and then a regular price for every clean thereafter. The regular clean price is the price you will pay after we have cleaned your windows. There are no hidden charges.
We can clean them as often or as infrequent as you like. Most customers choose every 4 or 8 weeks.
We respectfully invite all customers to join GoCardless, our Direct Debit scheme.
We will dispose of the gutter debris in your garden waste bin or a suitable compost area within the garden.
A clean driveway or patio is always nice to see however, if left unmaintained for too long it can become full of weeds, moss and algae which could make it dangerous and slippery.
Over the years, if not maintained, the UPVC / Conservatory will become grey and discoloured. This will affect the appearance of your property in a negative way.
No, unfortunately due to inclement weather, staff holidays and unforeseen circumstances we cannot guarantee the same day every time.
It will not necessarily be the same person who visits your property on every occasion.
No, I’m afraid we don’t offer one off cleans.
We offer all our customers a text or call alert service on the evening before your windows are due to be cleaned. This message comes through at approximately between 6:00pm-8:00pm.
